Connect with a trade expert on video call

Get immediate, practical advice on leaks, heating, electrical worries, and building work. Speak face-to-face with an experienced professional before booking an expensive call-out.

Expert video guidance across every trade

Whether it is an unexpected night-time leak, DIY advice, or a second opinion on major building work, Fixline 24/7 connects you to verified specialists.

Plumbing & heating

Address burst pipes, leaking joints, boiler faults, and cold radiators. We help you isolate water supplies, isolate risks, and decide if an emergency visit is necessary.

Electrical advice

Tripping breakers, flickering lights, or faulty fittings? Consult an electrician to safely diagnose the issue and determine the immediate precautions required.

Building & second opinions

Unsure if ongoing renovation work meets standards or if a quote is fair? Show our builders your project over video for honest, independent evaluation.

DIY & property maintenance

Stuck on a home improvement job or dealing with damp, draughts, or cracks? Get step-by-step guidance from trusted property maintenance professionals.

Simple, transparent support in minutes

Tell us your issue, select an available video slot, and connect directly with a vetted tradesperson. Check our clear rates and see how quick remote troubleshooting can be.

Common questions answered

Learn how Fixline 24/7 helps homeowners, landlords, and tenants solve urgent issues quickly, avoid unnecessary call-out fees, and get reliable advice.

How does a video consultation work?

You book a slot, describe your problem, and connect with a vetted tradesperson via your smartphone or computer. You point your camera at the problem, and they walk you through immediate troubleshooting and next steps.

What trades can I speak with?

We connect you with qualified plumbers, heating engineers, certified electricians, general builders, and property maintenance specialists depending on current availability.

Can you help arrange an in-person visit if needed?

Yes. If the issue cannot be resolved remotely or requires physical repair, our tradesperson will guide you on what to request, and we can assist in arranging a local call-out where available.

Can you review quotes or second opinions on building work?

Yes. We frequently help customers review contractor quotes, assess structural cracks, damp, or evaluate whether building work in progress is being carried out correctly.

Is the service available 24/7 right now?

We currently offer extended-hours support and a premium priority service for urgent issues based on tradesperson availability. 24/7 instant access will roll out as our UK network expands.

What devices do I need for the call?

Any smartphone, tablet, or laptop with a camera and web browser. There is no complicated software to download.

Get in touch

Fixline 24/7
United Kingdom

Service hours

Mon - Sun: 7am - 11pm
Priority emergency requests: Available subject to network cover

Contact details

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